Amazon Warns Shoppers About Impersonation Scams

Protect your brand with OrgVerify

Amazon’s Holiday Alert

As the holiday shopping season kicks into high gear, Amazon has issued a warning to its 300+ million customers about a surge in impersonation scams. These scams are designed to trick users into sharing sensitive information like account credentials, payment details, or MFA codes.

What Are the Common Scam Tactics?

• Fake delivery or account-issue messages via email or SMS

• Urgent payment requests through unofficial channels

• Social media ads offering “too-good-to-be-true” deals

• Spoofed tech-support calls pretending to be Amazon

Amazon stresses that it never asks for passwords or payment info via unsolicited messages and urges users to report suspicious activity immediately.

Why Now?

• Fraud spikes during Black Friday and Cyber Monday – up to 5× higher than normal days

• Massive impersonation infrastructure – over 18,000 holiday-themed domains, with hundreds confirmed malicious

• Phone-based social engineering is on the rise, targeting users who trust voice interactions

Amazon’s Safety Recommendations

• Use only the official Amazon app or website

• Enable two-factor authentication or passkeys

• Report suspicious emails, texts, or calls via amazon.com/ReportAScam

How TechJutsu’s OrgVerify Protects Against Phone Impersonation

While Amazon focuses on user awareness, TechJutsu’s OrgVerify tackles a critical gap: verifying organizational identity during outbound calls.

Key Features of OrgVerify

• Time-limited verification codes: Generated during the call, verified via app or web

• Real-time validation: Green for genuine calls, red for imposters

• Builds Brand trust: Gives your customers confidence they know who is calling

Why This Matters

Impersonation scams thrive on trust. By combining Amazon’s awareness campaign with OrgVerify’s proactive verification, organizations can:

• Build trust in legitimate communications

• Protect customers from fraud

• Strengthen compliance and security posture

Don’t let brand impersonators be the grinch that ruins this holiday season.

Learn more about how OrgVerify can safeguard your organization and customers.

Ready to make every call a trusted one? Let’s talk.